ARCounsel: accounts receivable follow-up for law firms

Get paid faster. Keep the peace.

We follow up on your past-due invoices as an extension of your firm: emails in your firm’s name, then a dedicated AR specialist by phone. You approve every word, and you keep 100% of what’s collected.

Book a consult See how it works

Flat monthly fee from $519. Never a percentage of what you collect.

One past-due invoice, three touches

Example

From Billing, Hartwell Family LawTo Jordan M.

A quick note about your March statement

Hi Jordan,

I hope you’re doing okay. Your March statement is now past due, so here’s a copy, along with the link to pay online.

If a payment plan would help right now, just reply and we’ll work something out.

Amount due$2,450.00

Pay with the firm’s link

An example of how follow-up can go. Names, amounts and wording are made up; your templates are written with you.

The problem

You earned the fee. Asking for it shouldn’t cost you the client.

The people who owe you money are often going through the hardest year of their lives. So the follow-up gets put off, the balance ages, and eventually it’s written off.

The call nobody wants to make

Phoning a client in the middle of a difficult matter about an overdue bill feels terrible for everyone. It can strain the relationship right when trust matters most.

Time your team doesn’t have

Every reminder and phone call pulls attorneys and staff away from billable work and from the clients who need them.

Balances that quietly age

The longer an invoice sits, the harder it is to collect. Without steady follow-up, earned fees drift toward write-offs.

You stay in control

It’s your firm and your client. We work inside your rules.

Your name, your words

Emails go out in your firm’s name and sign-off, and replies come to your inbox.
You approve the wording before anything is sent. Lock any client or matter and we won’t contact them.

A dedicated AR specialist

One AR specialist who learns your firm, and works with a limited number of firms.
Follows up by email, phone and letter on your firm’s behalf, from scripts you’ve approved.

Flat fee, no percentage

No contingency, no percentage, no success fee.
Your firm keeps 100% of what’s collected. Your client data stays confidential and is only used to follow up for your firm.

How it works

Polite from the first note to the last.

Every firm’s rules are different, and we set the rhythm to match yours. This is what follow-up on a single past-due invoice commonly looks like.

Before anything goes out

Share invoices as they’re issued. Connect your billing system or send exports regularly, so follow-up starts on time instead of months later.
Set the rules. Tone, sign-off, payment-plan terms, and the matters to leave alone.
Approve the templates. Outreach starts only after you sign off.

Invoice issuedWe see it the day it goes out
Ideally every invoice comes to us when it’s issued. Nothing is sent before it’s due, but nothing gets a chance to quietly age either.
Day 1 past dueA warm first reminder
An email in your firm’s name with a copy of the invoice and your payment link. Nothing more than a polite heads-up.
About day 7A second friendly nudge
Plenty of clients simply missed the first one. This is often all it takes.
Days 10 to 14A real person reaches out
Your AR specialist calls on your firm’s behalf to ask whether anything is in the way, and how to make paying easier.
Days 14 to 120Steady, courteous follow-up
A thoughtful mix of email, phone and letter. Payment plans only on terms you’ve approved. Disputes flagged to you right away.
Day 120We plan the next step together
Your AR specialist walks you through every open account with the dated record of each email, call, reply and promise, and we agree on the best next step for each one, whether that’s a payment plan, a final letter from your firm, small claims or writing it off.

See example updates and how we compare

Integrations

Built around the tools you already bill from.

We fit into the billing and payment tools your firm already uses, or you can send us a simple export. No new payment processor, and no new portal for your clients.

Practice management & billing

Accounting & invoicing

Billing & accounting

Practice management & billing

Time tracking & billing

Legal payments

Any exportA billing or A/R aging report (CSV or Excel) from almost any system

Other billing systems: ask us. If your software can export open invoices, we can work with it. Ask us about your setup.

Product names and logos (including Clio, QuickBooks, LeanLaw, Smokeball, MyCase, TimeSolv, Bill4Time, LawPay, Confido Legal and Microsoft Excel) are trademarks of their respective owners. ARCounsel is not affiliated with or endorsed by these companies.

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